On-Line Customers – Payment policy for these customers is full payment but not including shipping (see below for more) and any incoming freight charges at the time that the order is placed.

Pre-Paid Deposit – The pre-paid deposit is necessary, as we must purchase materials causing us front the cost of the order. The pre-paid deposit ensures that sense3d will have at least the cost of the goods covered in an event that the customer does not fulfill their obligation at the completion of the order. A minimum deposit of at least50% must be paid at the time that an order is placed by all standard customers. A 100% deposit must be paid at the time that an order is placed by all on-line customers.

Cost On Delivery (COD)

Some Standard customers require shipment of goods. If the customer does not pay for the goods on the shipment date, sense3d can send the goods COD through the shipping carrier. The customer will be required to pay the shipping carrier with a personal/company check, money order, or certified cashier’s check upon receipt of goods. Goods will not be left with the customer without payment.

PAYMENT TYPES

Cash – sense3d Plus accepts Dollars / Euros rates at transaction time and stirling

Personal/Company Checks – sense3d accepts both company and personal checks. A return Check fee of £30 will be applied to the customer’s account for all returned checks without exception.

Credit Cards – sense3d accepts most credit / debit cards through paypal and google checkout. All internet orders require payment with a credit card to secure the funds for the order.

Money Order/Cashier’s Check – Screenprint Plus accepts all valid money orders and cashier’s checks. Money order/cashier’s check must be made payable to Mr O L Thomas

SHIPPING

Methods of Shipping – sense3d's preferred method of shipment is dependent on destination but for international orders this will normally be UPS. sense3d can and will use other carriers at the customer’s request. The delivery schedule for goods to be received from shipment date is based on the shipment schedule established by the carrier.

Shipping Charges – Charges for shipping will vary based on the size, weight, and destination of the package. The customer may also incur incoming freight charges for goods that sense3d must pay freight on. The customer will be informed of the approximate charge for freight when placing the order.

Online customers and Standard customers must pay for shipping in advance to the goods being sent.

REFUND POLICY/RESTOCKING FEES

Sense3d stands behind the quality of all its products. Unfortunately, irregularities may occur during the manufacturing process. When this happens, the customer may be refunded for the goods if sense3d is notified within 14 days. Sense3d management reserves the right to approve or disapprove all refund requests. A restocking fee of 20% will be assessed to all cancelled orders without exception.